Mercedes Me App.

Merc Mike

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Wales
#1
Has any one experienced any issues with the new 2020 App.

I have recently changed my A Class for an SLC and had the dealer add the new SLC to my account, however since that i have down loaded the update 2020 app but when i try to access it through my iPhone or iPad i fail, i log on with my email address and the app tells me it has sent me a six digit code to enter, however, the code does not arrive. I have checked my email settings and spam folders but nothing has arrived. Never had any previous issues when i had the A Class or old app.

I can get access to Mercedes Me off my desk top computer by logging on with my email and password but if i ask for a TAN code it says its not available.

I have contacted Mercedes Me twice and my main dealer but to date have not had any response.

Has any one out there had the same issue.
 

skromfols

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Valley Springs, CA, USA
#2
Mike, I'm computer semi-literate, but have not messed much with the Mercedes Me app yet. I've downloaded it to my iphone and it tells me when my car is unlocked (which is almost always). Sorry that I can't help you, but at least wanted to let you know that occasionally someone actually checks the forum.
 
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Merc Mike

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Thread Starter #3
Thanks for your reply.
 


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